I had the opportunity in the early spring of 2012, to put together and moderate a panel on “Cloud Trends In The Federal Market” while I was at GovWin.com. The federal government’s move to the cloud is ongoing. We see both the private and public sector using cloud technology to improve storage and data accessibility.
Last week, the Digital Government Institute conducted a panel and roundtable discussion on ways the government is creating a better online customer service experience. The panel included GSA’s acting director for the Center of Excellence in Digital Government, Sheila Campbell; the director of web services for the USDA Food Safety and Inspection Service, Kim Taylor; and RightNow